---
title: Dexory | Addressing the Visibility Gap paper
description: Discover how the absence of end-to-end visibility, Visibility Gap, impacts supply chains, and explore innovative solutions to cultivate resilience and efficiency.
image: https://hub.dexory.com/hubfs/Campaigns/Visibility%20Gap%20paper%20-%20April%202024/Dexory_Addressing%20the%20Visibility%20Gap%20blog%20feature%20image.png
---

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# Addressing the Visibility Gap: Identifying challenges and implementing solutions

The absence of end-to-end visibility, or the Visibility Gap, in the supply chain poses a range of challenges. However, innovative solutions capable of mitigating these issues and cultivating a supply chain that is both resilient and highly efficient are available.

In this paper, you will learn about:

- **Overview of supply chain challenges**: Understanding the multifaceted challenges faced by supply chains, including demand forecasting complexities, production efficiency, transportation bottlenecks, and more.
- **The resilience imperative**: Exploring the critical need for organisations to build robust and adaptable systems to withstand disruptions and recover effectively.
- **The transformative power of visibility and real-time data**: Understanding how visibility offers organisations insights to optimise processes, enhance efficiency, and improve decision-making.
- **Implications of the Visibility Gap**: Identifying the risks and inefficiencies resulting from deficient supply chain visibility, including increased operating costs and customer dissatisfaction.
- **Recommendations and opportunities for closing the Visibility Gap**: Providing strategic recommendations such as investing in real-time data, advanced analytics, technology infrastructure, collaboration, employee training, and continuous improvement.

 Download your copy

#### The impact of real-time data

> “We learnt a big lesson: data is very powerful for how we make decisions. We’re trying to pull multiple data points now, and when we have spikes or difficulty in moving products around, the data is critical for us to make decisions on inventory levels, going back and seeing where we need to spend more money. (...) In essence, keep customers happy, keep costs low and keep everything flowing.”
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> Harry Chase GE Appliances
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> ![Harry Chase GE Appliances](https://hub.dexory.com/hs-fs/hubfs/Campaigns/Visibility%20Gap%20paper%20-%20April%202024/Harry%20Chase%20GE%20Appliances.png?width=1660&height=1240&name=Harry%20Chase%20GE%20Appliances.png)

> “At Iron Mountain, we’ve got a unique position of building a 3PL. We have seen very rapid growth in the last two years. With that, we needed the structure, the people, the organisation and the right systems. When we looked at the inventory management system, we wanted something that could give us accuracy and real-time data. Not only to help our customers, reduce their overstock, but to run the operations efficiently, to make sure we have visibility of the warehouse and to optimise our warehouse space.”
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> Maria Torrent-March Iron Mountain
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> ![Maria Torrent Iron Mountain](https://hub.dexory.com/hs-fs/hubfs/Campaigns/Visibility%20Gap%20paper%20-%20April%202024/Maria%20Torrent%20Iron%20Mountain.png?width=1368&height=1018&name=Maria%20Torrent%20Iron%20Mountain.png)

![Woman using DexoryView Dexory Logo](https://hub.dexory.com/hubfs/Images/Woman%20using%20DexoryView%20Dexory%20Logo.png)

#### The Visibility Gap is real and it impacts your operations everyday

**$2T** is the negative impact on companies due to inventory distortion.

Only **6%** of logistics companies report full visibility over their operations.

**2/3** of global business leaders emphasise the need for increased visibility in order to maintain operational stability.

![Dexory Visibility Gap paper download1](https://hub.dexory.com/hubfs/Campaigns/Visibility%20Gap%20paper%20-%20April%202024/Dexory%20Visibility%20Gap%20paper%20download1.png)

#### Get an in-depth look at our recommendations to close the Visibility Gap in your operations

**19 pages (PDF)** - Opportunities and recommendations for closing the Visibility Gap:

1\. Invest in integrated real-time data systems

2\. Get your hands on advanced analytics and predictive monitoring

3\. Invest in technology infrastructure

4\. Prioritise collaboration with suppliers, manufacturers and distributors.

5\. Engage with employee training and change management

6\. Establish a culture of continuous improvement

#### The resilience imperative

> In 2023, the total cost of inventory distortion is projected at $1.77 trillion, down $172 billion from 2022 with out-of-stocks accounting for $1.2 trillion and overstocks totalling $562 billion.
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> IHL 2023

> More than 57% of organisations are increasing their investments to enhance the resilience of their supply chains.
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> Capgemini 2023

> However, only 6% of logistics companies can claim full visibility over their operations.
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> Geodis 2017

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This company has received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement number 849938